Yes, client administrators can add additional social accounts for the organizations they are tracking.
Here’s how to add additional social media accounts:
Log in to Your Dashboard
Ensure you are logged into your Newslever account with administrator permissions.Access the Manage Social Settings
Click the gear icon located in the top right corner of your dashboard.
From the dropdown menu, select Manage Social.
Select the Organization
Use the organization dropdown menu to choose the company you’d like to update.
You’ll see a list of social accounts we currently have set up for this organization.
Add Additional Social Accounts
Select "Add Account" and paste the URL of the new social account you want to track in the provided fields.
Supported social media platforms include:
Facebook
LinkedIn
YouTube
Instagram
TikTok
Save Your Changes
Review the new social account and click Save to update.
Notes
The URLs must be public and correctly formatted to ensure accurate tracking.
If you encounter any issues, feel free to contact your dedicated account manager or reach out via live chat.
Adding additional social accounts ensures that you’re capturing a comprehensive view of your competitors' social activities.